Flat Rate Shipping
Here at Camogroup.ca we are determined to get you the best rate for shipping, by using competing carriers we are able to offer a flat rate shipping to most Canadian provinces and the Continental US.
To find your flat shipping rates place your item in the checkout and continue though to the shipping page to see the current rate.
Unfortunately this offer excludes some rural destinations as listed below, as well as all PO Boxes. If you're unsure select the flat rate and we will give it a damn good try to get you the best rate possible and get in touch with you via email.
If you would prefer we ship your order via Canada Post please select that at checkout.
If you would prefer we ship your order via Canada Post please select that at checkout.
We ship M/W/F excluding holidays.
Free Shipping
Spend over $150 before taxes in one purchase and get free delivery in Canada!* (This offer does not apply to the US or other international locations)
Free shipping on orders over $150 CDN before tax only applies to destinations in Canada that are accessible by ground routes. Those areas accessible only by air are exempt from this offer.
Those postal codes starting with the following are possibly serviced only by air: A0K, A1V, G0G, J0M, K0H, P0L, P0V, R0B, S0J, T0C, T0H, T0P, V0G, V0J, V0N, V0P, V0R, X0A, X0B, X0C, X0E, Y0B.
If your area is serviced only by air, then our free shipping offer does not apply and we will contact you at the email address or phone number you provided regarding the costs of your shipment.
Oversized orders and heavy orders may be subject to shipping charges.
In the even that you decide to return your full order and you qualified for free shipping you will be refunded for your order less the cost of shipping.
Those postal codes starting with the following are possibly serviced only by air: A0K, A1V, G0G, J0M, K0H, P0L, P0V, R0B, S0J, T0C, T0H, T0P, V0G, V0J, V0N, V0P, V0R, X0A, X0B, X0C, X0E, Y0B.
If your area is serviced only by air, then our free shipping offer does not apply and we will contact you at the email address or phone number you provided regarding the costs of your shipment.
Oversized orders and heavy orders may be subject to shipping charges.
In the even that you decide to return your full order and you qualified for free shipping you will be refunded for your order less the cost of shipping.
Local Pick Up
Local pick up is available at our store by appointment. We will have your order ready within one business day of ordering. If your order is urgent please leave a note on your order or call us (403) 782-0898 and we will get it ready sooner. If you have not picked up your order within 30 days of purchase we will cancel and refund the order less a 15% restocking fee.
Shipping Rate - Small items (insignia only!)
For insignia and certain items that fit through the letterbox (less the 20mm height) we have a special rate this is currently;
Up to 100g - $2.50
Over 100g up to 200g - $3.20
Over 200g up to 300G - $4.50
Over 300g up to 400g - $5.00
Over 400g up to 500g - $5.50
Up to 100g - $2.50
Over 100g up to 200g - $3.20
Over 200g up to 300G - $4.50
Over 300g up to 400g - $5.00
Over 400g up to 500g - $5.50
With this rate your items will not be tracked, however you can also select to have your items delivered via Canada Post Expedited parcel and this has tracking and insurance.
Returns
Central Alberta Military Outlet is committed to providing the highest quality gear to match the needs and expectations our customers. In instances where the product does not meet your expectations the following terms and procedures should be followed:
GENERAL RETURNS:
Items may be returned in the same condition that you purchased it, be that new with tags, new without tags, grade 1 used or grade 2 used, within 45 days of delivery for a full store credit. If we have sent you the correct item in the size and condition that you ordered you will be responsible for return shipping fees and your original shipping charges will not be refunded. If we made an error in your order we will cover all shipping fees. A refund will be credited to your method of payment once we have received and inspected your return.
All returns must be authorized by Customer Service by emailing sales@camogroup.ca You will receive return instructions from our excellent customer service representative. Please be sure to include your name and order number with your return.
GENERAL RETURNS:
Items may be returned in the same condition that you purchased it, be that new with tags, new without tags, grade 1 used or grade 2 used, within 45 days of delivery for a full store credit. If we have sent you the correct item in the size and condition that you ordered you will be responsible for return shipping fees and your original shipping charges will not be refunded. If we made an error in your order we will cover all shipping fees. A refund will be credited to your method of payment once we have received and inspected your return.
All returns must be authorized by Customer Service by emailing sales@camogroup.ca You will receive return instructions from our excellent customer service representative. Please be sure to include your name and order number with your return.